By: Ungo (a.delete@this.b.c.d.e), December 10, 2014 2:24 am
Room: Moderated Discussions
anon (anon.delete@this.anon.com) on December 9, 2014 11:31 pm wrote:
> I was just thinking of the latest upgrade problems. I think cellular or wifi
> stopped working was one of the major things. The one previous to that had
> some other issues, IIRC major slowdowns or battery life or something.
>
> I was not trying to say, "oh the Apple problem is far worse so your Android issue is not relevant".
> Just that Apple does not have a completely smooth history of upgrades for their older devices either.
> So the anecdote doesn't have much weight when it comes to what the majority of people experience.
Apple retracted the iOS 8.0.1 update quickly enough that only a fraction of their customers actually downloaded and installed it. Additionally, of those who applied it, I've read that only a fraction actually got hit by the radio connectivity bug. So in the end, a majority of Apple's customers never saw this bug.
The other thing you're not really accounting for is that 100% of the affected customers got a resolution - first a method of downgrading to 8.0.0, and shortly thereafter an 8.0.2 release which fixed the bug. In the Android world, Google can't push updates (major or minor) out to every phone in the world; that's out of their control. When there is a bad upgrade experience a fix may not come quickly (or at all).
> I was just thinking of the latest upgrade problems. I think cellular or wifi
> stopped working was one of the major things. The one previous to that had
> some other issues, IIRC major slowdowns or battery life or something.
>
> I was not trying to say, "oh the Apple problem is far worse so your Android issue is not relevant".
> Just that Apple does not have a completely smooth history of upgrades for their older devices either.
> So the anecdote doesn't have much weight when it comes to what the majority of people experience.
Apple retracted the iOS 8.0.1 update quickly enough that only a fraction of their customers actually downloaded and installed it. Additionally, of those who applied it, I've read that only a fraction actually got hit by the radio connectivity bug. So in the end, a majority of Apple's customers never saw this bug.
The other thing you're not really accounting for is that 100% of the affected customers got a resolution - first a method of downgrading to 8.0.0, and shortly thereafter an 8.0.2 release which fixed the bug. In the Android world, Google can't push updates (major or minor) out to every phone in the world; that's out of their control. When there is a bad upgrade experience a fix may not come quickly (or at all).
